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Faqs 

How do I register?

Please go and click on “Sign in/Register” in the top right hand corner of the page and fill in the details. Once you have completed the form, confirmation will be displayed with the name and email details. You can henceforth log in using your email id and password that you created and order. You will get an email confirmation to the registered e-mail address

How much is shipping?

Please refer the shipping information in the bottom of the home page.

Is there return Policy?

There is no return policy, except when the shipment is damaged and cannot be used. This has to be notified within 24 hrs of delivery. Replacement of the items will be subject to the approval.

Who should I contact if I have questions?

Please notify to the below email with all the details. We will reply back within few hours. Please send mail to  info.ae@asynergystrading.com. Call at + 971 529185212

What happens when the wrong item is sent?

Please notify to the below email with all the details. We will reply back within few hours. Please send mail to  info.ae@asynergystrading.com. Call at + 971 529185212

Can I order and request for delivery outside UAE?

Currently we deliver only within UAE.

Do you have a Physical Store?

No we do not have physical stores, but you can pick up items from any of our salon partners listed under Spa Partners .

How do I buy items online?

Register your details by clicking on the “ sign in/Register button. User id and password will be confirmed and the same will be sent to your mail. Use the credentials to log in as a user and use our shopping cart to shop the required items.

What is the mode of payment?

The mode of payment is only Cash on Delivery.

Whom should I contact if I need clarification in selecting the write products for my skin or hair?

Please send mail to  info.ae@asynergystrading.com. We will reply within few hours. Call at + 971 529185212.